Customer Testimonials

After 25 years with a nationally known company, we decided to shop around our car and home owners insurance. We researched other companies and found the best option for us was Keller-Brown. We now have more coverage for $700 less a year. Sarah Brown was courteous and knowledgeable, and helped make the process as smooth as possible.

Recently I had an insurance situation and was impressed by Ann Frey, a member of the Keller-Brown Insurance Team. Ann is polite, professional and has foresight. She is an asset to the Keller-Brown Team. Thanks Ann for a job well done.

I was extremely satisfied with the handling of my claim by Keller-Brown and Westfield Insurance. I will refer friends & family with no hesitation.

Working with Keller-Brown has been a great experience. Our agent is very professional, friendly, and does the best for their customers. Not only did we save money on our insurance when switching to Keller-Brown, but have been impressed with the experience and know-how. They are even helping us with our Health Insurance. We are glad we made the switch to Keller-Brown and hope to continue our relationship from one family owned business to another.

Keller-Brown is the best in customer service. The staff is an absolute delight to speak with. They go out of their way to help.

Our insurance needs have been covered by Keller-Brown for over 25 years. The service we have received continues to be exceptional. From Joy and Jeff to the entire staff, they extend prompt, friendly, knowledgeable service to all their clients.

Sarah Brown saved me over $500 and that was on top of the extra insurance I added! She was quick to respond and very helpful. Thank you Sarah and Keller-Brown!

It's great to be back with the Keller-Brown Insurance family. Bonnie Bradfield is great to work with and was also able to save us several hundred dollars. It's great to have the Keller-Brown family as friends and neighbors.

I've been a policyholder of Keller-Brown for nearly 13 years and there have been some small claims over those years. But this was a bang! Without Keller-Brown and Erie, I don't know what I would have done.  From my one frantic telephone call to Joy while standing on my front lawn among firemen and equipment from five different fire companies, Joy and Jeff initiated a well-coordinated response to my tragedy and got the ball rolling while the house was still burning. They even had someone there to board up the windows (for security) before the last fire truck pulled out of my yard. Erie Property Claim Specialist Deb Enck has helped me with all the ensuing details, Sue Deffendall has been my point guard at the agency and everything has gone very well. I could not be more pleased with the folks at Keller-Brown and Erie. Without them and my fantastic coverage, there would be no way I would be back in my home today.

My experience with Keller-Brown was effortless and saved me a lot of money over my current policy with better coverage.

Manheim Township is a rural agricultural community in the Southwestern School District with close proximity to the Greater Hanover area. Having a population of about 3,500 residents with 35 miles of local roads and five full time employees, it is critical that we create efficiencies through improved facility design and delivery of services. Management continually monitors costs and explores potential savings in order to do more with less. Keller-Brown and PIRMA have provided tremendous costs savings that help facilitate expanded service capabilities without an additional tax burden for the past several years. We have been very happy with Keller-Brown's service. They communicate well, through email, phone and in person to show that they know the insurance business and make their clients top priority.

Carpets By Martin has been insured with Keller-Brown Insurance for over ten years. Over these years we received prompt service, sound advice, and competitive rates. There was a claims situation that we needed some help with and Jeff Brown went to bat for us. We were happy with the results. I would highly recommend Keller-Brown to any business or individual for their insurance needs.

Just a quick note to let you know, once again, how much we appreciate the outstanding service we continue to receive from our friends and neighbors at Keller-Brown in Shrewsbury, PA. They really are our friends and neighbors. They attend our local churches, volunteer their time to local organizations, serve on local boards and committees, and contribute both their time and their dollars to these many local groups that serve all age groups and all interest. I laugh when I see a certain insurance company commercial on TV. When you have an accident, who will you call? Not the company, but the person. My response, I'll call my friends at Keller-Brown. It's worked for them for five generations. It works for us, too! Thanks to Jeff and Joy and all the Keller-Brown folks.

Keller-Brown is a highly personable & professional company when handling our insurance needs. I have no reservations to recommend them to others.

We would like to thank Keller-Brown for saving us over $1,000 a year in both auto and home insurance. We will now have a lot more coverage for both home and auto for less money. Sarah Brown did a great job!

Sarah Brown was an informative angel! Keller-Brown was a pleasure to work with! I never thought changing our car insurance and getting new homeowner's insurance could be so stress-free!

My husband and I have been very happy with the service provided by Keller-Brown. We were able to consolidate our insurances saving over $400 and were informed about required coverage that will protect us in the future.

Being in the insurance industry for more than thirty years myself, it is important to my husband, Joel and I to place our insurance needs and trust with an agency who shows integrity when dealing with all facets of the insurance world. We would recommend Keller-Brown without hesitation.

For over 10 years Keller-Brown Insurance has been a valuable partner offering their own support for H.O.P.E. through affordable insurance premiums. The staff at Keller-Brown is always helpful in answering questions and providing us with guidance as to what products best suit our organizations needs. Keller-Brown Insurance has been a proud part of our community for more than 110 years providing a touch of "hometown" support to organizations like H.O.P.E. and the citizens we serve.

We always receive friendly, knowledgeable and prompt service. It's a pleasure working with everyone at Keller-Brown!

Julia Urey, Smith Bros. Garage, Inc., Shrewsbury, PA