On Monday, June 7th, Keller-Brown takes a historic step into unchartered territory with a transition to a hybrid work from home/work from office schedule and we couldn't be more excited! After instituting a strategic and safe return-to-the-office plan, we look forward to seeing your faces in person as opposed to Zoom squares. Prior to reopening, we installed an air purification system for the safety of our team and visitors. If you want to meet in person with your favorite agent, it's always best to schedule a time in advance. That way, we can clear our schedule and devote time to meeting with you.
Personal Insurance Assistant Protection Analyst Karissa Kleczka says she is excited about seeing her clients and is curious about settling back into the routine of an in-person environment. "I know Keller-Brown has gone above and beyond to make the team and clients feel safe with this decision. All of our opinions were taken into consideration and the best plan for everyone was worked out. I can only hope that all involved, coworkers and clients alike, are able to express kindness, understanding, and patience as we work through any hiccups and find our new groove."
Personal Insurance Supervisor David Fishel is also looking forward to meeting customers in person again. He says, "Over the past year, we reimagined the insurance experience by leveraging and embracing technology. The lessons we learned will continue into the future. Yet, face-to-face meetings continue to play a role in building strong relationships. I am excited to sit down with my customers again!"
Adam Grove, Personal Insurance Senior Protection Analyst, echoes that sentiment, adding, "Being able to use the large TV screen in the conference room while meeting with customers is a huge benefit. They appreciate being able to see the details of what we're discussing in real-time and that goes a long way in increasing trust and communication."
We ask for your patience during the adjustment to the hybrid schedule. To schedule an appointment with your agent for an office visit, call (717) 235-6891 or our toll-free line (800) 785-7461. As always, our Client Portal is available 24/7 for existing customers. New customers can get quick home and auto quotes right on this website.
We look forward to seeing our customers in person again. You can expect the same loyal commitment to customer satisfaction that has carried us through our time working remotely.
